Contacts

Introduction

Contacts is the feature that allows you to consult, manage, and share all your personal or business contacts, organizing them according to your preferences.

To manage your contacts, click on the Contact icon on the navigation sidebar.

Contacts Settings

Visualization

Set the methods for viewing and sorting your contacts by choosing which address book to use as default when you add a new contact.

Address Books

Organize and manage your personal and shared address books.

Icon	Action	Description
	ActiveSync	By enabling synchronization via the Microsoft® Exchange ActiveSync protocol, you will be able to consult and modify the address book from all devices and email clients supporting this protocol.
	Share	Share an address book.
	Edit	Edit an address book.
	Delete	Delete an address book.

Personal address book

Personal address books are non-default address books used to better organize your contacts. To create, edit, or delete a personal address book, click on the Settings icon on the navigation sidebar and select Address book in the Contacts section of the sidebar.

To create a personal address book, enter the name of the address book you wish to create and click on the + button to add it to the list of address books displayed in the sidebar of the Contacts module.

You can also create a new personal address book by clicking on the + Address book button in the sidebar of the Contacts module.

To edit a personal address book, click on the Edit icon in correspondence with the address book you wish to modify, perform the editing operations, and click on the Save to confirm.

You can also edit a personal address book by right-clicking on the name of the address book in the sidebar of the Address book module, selecting the Rename item.

To enable/disable Microsoft® Exchange ActiveSync synchronisation of a personal address book, go to the Contacts module. Right-click on the name of the address book, select ActiveSync and then Synchronisation/Don’t Synchronisation.

By enabling synchronisation via the Microsoft® Exchange ActiveSync protocol, it will be possible to consult and edit the address book from all devices and email clients that support this protocol.

On the default Address Book, synchronisation with Microsoft® Exchange ActiveSync cannot be deactivated.

Access to the Microsoft® Exchange ActiveSync service is only available for domains with a Professional or Enterprise plan.

To share a personal address book, click on the share icon next to the address book you wish to share, enter the name or email address of the user with whom you wish to share the address book, and select them from the results displayed. Before saving, click on Edit to assign address book management permissions. Click on the button Save to confirm the operation.

You can also share a personal address book by right-clicking on the name of the address book in the Contacts module sidebar, and selecting the Share option.

To delete a personal address book, click on the Trash icon corresponding to the address book you wish to delete and confirm the operation by clicking on the Delete button.

You can delete a personal address book, with the exception of the default one, by right-clicking on the name of the address book in the Address book module sidebar, and selecting the Delete item.

Save contacts automatically

This feature allows you to automatically save all contacts that are not already present in your personal or company address books, and choose which address book to add them to.

To set the automatic saving of contacts, click on the Settings icon on the navigation sidebar and select the heading Address books in the Address book section in the sidebar.

To activate the automatic saving of contacts, activate the option Save automatically all recipients not present in your address books and select the address book in which to save the contacts.

Shared address books

The shared address books are address books that other users of your domain have shared with you by assigning you specific reading or writing permissions.

To add, modify, or delete a shared address book, click on the Settings icon on the navigation sidebar and select the Address book in the Contacts section in the sidebar.

To subscribe / unsubscribe to a shared address book, enter the name or email address of the owner of the address book. Select it, expand and click on the Subscribe / Unsubscribe button next to the name of the address book you wish to subscribe/unsubscribe.

Before being able to subscribe to an address book, the user owning it must have shared it and made it available for subscription.

View & Manage Contacts

Contacts

To display the contacts within an address book, select it in the sidebar of the Address Book module.

Icon	Name Directory	Description
	Personal contacts	Contains your personal contacts.
	Corporate contacts	Contains all contacts belonging to your colleagues. (i.e. contacts belonging to the same domain as yours)
	Address Books created by the user	All address books created by the user via the + Address Book button

Manage contacts

To create a new contact click on the New Contact or button in the sidebar, fill in the necessary fields and click on the Save button to add the contact to the address book indicated. Some fields are immediately displayed in the new contact creation tab. To add others click on + Add Field. These are all the available fields:

Icon	Description
Avatar	Image of the contact. If not present, it will be automatically added by the system based on the name of the contact or the domain of the email address associated with it.
Address Book	Address book to which the contact will be added.
Name	Contact name.
Surname	Contact last name.
Email	Contact email address(es). Multiple email addresses can be entered.
Telephone	Contact phone number(s). Multiple phone numbers can be entered.
Home Address	Contact's home address. Only one home address may be entered.
Work Address	Contact's work address. Only one work address may be entered.
Company	Role
Team	Team to which the contact in the company belongs.
Display name	Displayed name of contact.
Nickname	Contact nickname.
Birthday	Date of birth of the contact.
Notes	Notes related to the contact.
Personal website	Link to the contact's personal website.
Company website	Link to the contact's company website.

To edit a contact, select the contact from the list, click on the Edit icon , make changes and click on the Save button to confirm.

To delete a contact select the contact from the list, click the Trash icon and click the Delete button to confirm

To share a contact select the contact from the list and click on the Share icon . A new email composition window will automatically open with the contact you wish to share attached.

To send an email to a contact select the contact from the list and click on the Email icon . A new email composition window will automatically open with the selected contact as the recipient.

Import Contacts

If you want to import contacts into Webmail, you can do so individually or in bulk via an import.

To perform an import, you must first choose the address book into which the import is to be performed. If you wish to import into a new address book, you must first create it.

To begin an import procedure, go to:

It is only possible to import contacts from a vCard file. A vCard format file (or VCF, Virtual Contact File) is a file with a specific format mainly used as an electronic business card.

Export Contacts

Exporting contacts allows you to save a file in vCard or .ldif format containing all the contacts of a specific address book to your device. This file is useful when importing contacts from an old provider to a new provider.

Exporting contacts from the previous provider

Many mail providers allow the export of contacts in vCard (or VCF, Virtual Contact File) format, a file with a specific format mainly used as an electronic business card.

You can export contacts directly to vCard from your previous provider by going to Contacts or Address Book or Tools > Export Contacts (in vCard format). These include Thunderbird, Roundcube, Google, etc. For further information, please consult the documentation of your previous provider.

Other mail providers such as Outlook allow the export of contacts in .ldif format. In this case, you will have to install a software on your device that converts the file from .ldif to vCard.

Exporting contacts from App / Webmail

You can export contacts from Webmail by following the steps below:

The formats supported when exporting are vCard or .ldif

Contact List

A list is a collection of contacts to which you can send e-mail messages without having to enter the recipients individually. When composing a message you can directly enter a list by typing the name of the list into the recipient field. If you enter the list, the email addresses of all members of that list will automatically appear.

Another action that can be performed with a contact list is to share it by sending it as an email attachment.

Contacts

Lists are closely linked to address books: only contacts belonging to the same address book may be included in a list.

It is not possible to add contacts from different address books to lists.

To create a list, log into Webmail > Contacts > locate the address book in which the contacts to be added to the list are located and in the right-hand section locate the Lists section > click on + New List

Choose a List Name for the list you wish to create and add the contacts by typing the name or email address in the Add members field.

You will be allowed to add up to 150 contacts per list you create and you can delete or add contacts to your list at any time. Finally, click Save to proceed.

You will be able to find your list within the address book, in the relevant section.

It is not possible to create lists in the automatic Organization Contacts address book. To create a list with company contacts, it is suggested that you create/insert them in another address book and then create a list.

Manage a List

You can manage your lists by accessing Webmail > Contacts > Select the address book in which the list is located > move to the Lists section and select the list.

The actions you can perform are:

Icon	Action	Description
	Send Email	Write an email to all contacts on the list. Clicking on the icon will directly open the message composition window.
	Share	Share list contacts with another person. Sharing will take place via a VCF file attached to an email.
	Edit	Edit the list: the name and contacts in it.
	Delete	Delete the list.
	Show VCard	View the list's VCard file.
	Download VCard	Download the VCard file of the list.

Contacts

Introduction

Contacts Settings

Visualization

Address Books

View & Manage Contacts

Contacts

Manage contacts

Import Contacts

Export Contacts

Contact List

Contacts

Manage a List

Features

Logins

Company

Support

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