Domains
A domain represents the container of all email accounts, alias domains and email aliases corresponding to it. Within the Revive Email systems, the domain management is relative only to the hosting of email accounts and not of the entire domain that remains registered with the relevant provider.
Before you can proceed to activate the account(s), you must add and activate one or more domains which you are the owner of, or an authorized manager.
List of domains
The list of domains contains all the domains present in the Revive Email systems. They can be managed by a specific user (Team member, Manager, Postmaster) with all related information.
- By clicking on the name of the domain, you will be able to manage the associated accounts and their settings.
- By clicking on the button More, you can delete or disable/reactivate the domains.
Information in the domain list:
- Domain status
- Number of domain email accounts (accounts present/total accounts available)
- Number of active alias domains
- Number of active email aliases
- Domain plan
Domain ownership verification
In order to activate a domain and therefore be able to create email accounts, domain aliases, and email aliases, you must first prove that you are the owner or an authorized manager. Click on the domain name in the Domains > Domain name list and select one of the available verification methods:
- Verification by DNS
- Verification by Email*
- Verification by HTML*
Verify by DNS
By selecting the verification mode via DNS, you will need to point a DNS record to an IP address. A different DNS record is generated for each domain, as shown below:
d458381318.mydomain.com A 185.97.217.16
The DNS is composed of 9 random numbers preceded by the letter d, the name of the domain being added, and the IP address that the record should point to.
Once the DNS record has been generated, you will have to go to your domain’s DNS management panel and create an A-type record corresponding to the one generated (ex. d458381318.mydomain.com) and point it to the IP address indicated (IP 185.97.217.16).
Once the change is active you can return to the control panel and perform the immediate verification of the DNS records by clicking on the Verify DNS button in the yellow banner inside the domain whose ownership you need to verify.
- Domains > Domain names > Verify DNS
If the verification is successful, the domain will be activated immediately and you can start creating the email accounts associated to your domain.
Verification by email
If the domain is already active on another provider, you can verify the property through an email message containing a confirmation code:
- Select an email address from the ones presented where you want the confirmation code to be sent to;
- Once received, enter the code in the corresponding field and proceed with the verification.
If the verification is successful, the domain will be activated immediately and you can start creating the email accounts associated to your domain.
Verification by HTML
If the domain has an active web space, you can verify the ownership by uploading a specific HTML file to your website:
- Generate the verification HTML file by clicking on the button Generate HTML file;
- Download the verification file generated by the system by clicking on Download file;
- Upload the file, without changing name and contents, in the main directory of the website associated with the domain (ex. via FTP);
- Once the file is loaded, check that it is visible at the URL indicated;
- If the file is correctly reachable, you can verify the ownership by clicking on Execute verification.
If the verification is successful, the domain will be activated immediately and you can start creating the email accounts associated to your domain.
Domain settings
To change the settings of a domain, select the domain name that you wish to modify from the domain list and select the item Settings among the tabs.
- Domains > Domain name > Settings
Registry
This Section is dedicated to default information about the domain and the accounts in it.
Company details
Enter the information to pre-fill the relevant fields of the new accounts belonging to your domain*.
*The available fields vary depending on the plan chosen for the domain.
Localization
Set the language and the time zone defaults for the domain and for the new email accounts belonging to it.
General
This section is dedicated to the settings and limits related to the domain and the accounts contained therein.
Plan
Change the plan set for the domain being created, choosing from the available options: Basic, Professional, Enterprise.
Domain limits
Changes the default storage limits as set for the domain and the accounts belonging to it during set-up:
- Maximum number of email accounts that can be activated in total;
- Maximum number of 25GB email accounts that can be activated (among total);
- Maximum number of Archives that can be activated;
- Default size for new email accounts of the domain;
- Maximum size for email accounts of the domain.
By selecting the item Apply the maximum quota retroactively to all accounts, it is possible to extend this change to all accounts already present within the domain.
Daily sending limits
Change the maximum number of emails that can be sent daily by all accounts related to your domain.
Services
Change the default services* available for all accounts belonging to the domain, as defined during set-up:
- POP access
- IMAP access
- SMTP access
- Webmail access
- Enable DAV (only for Professional and Enterprise plans)
- Microsoft® Exchange ActiveSync (only for Enterprise plan)
*The services available vary according to the domain plan.
Catch all
Set up an email address to send messages to in case of non-existent recipient(s).
Security
Section dedicated to the security settings related to the domain and its email accounts.
Tracemail log visibility
Tracemail allows you to view logs up to 30 days, you can limit visibility to 21 days.
- Limit visibility of logs to 21 days
Antimalware Premium
Enables a higher level of security to protect domain accounts: a powerful analysis engine that identifies emails containing malware, phishing and other threats. Available only for Professional and Enterprise plan.
Password
Set policies related to the use of passwords to access the accounts within the domain.
- Force password change on first login;
- Disable password change;
- Disable password recovery;
- Block old password reuse;
- Force password change on next login for all accounts.
By selecting the item Apply password settings retroactively to all accounts, it is possible to extend this change to all accounts already present within the domain.
Password Expiration
Set password expiration policies for all domain accounts.
OTP authentication
Set the mandatory use of two-factor authentication (OTP) for the domain accounts.
Antispam level
Set the sensitivity level of the antispam filter for domain accounts. We recommend that you keep the default.
- Aggressive
- Standard (default)
- Tolerant
- Absent
*We recommend that you keep the default one.
Custom DKIM signature
Set up a custom DKIM signature for the domain. To activate the DKIM signature, follow the procedure described in the DKIM Signature section of the Control Panel documentation.
IP enabled
Restrict access to domain accounts to only the IP addresses you consider safe. You can enter up to 5 IP addresses / classes to apply restrictions for POP, IMAP, SMTP, Webmail and API services.
API access
Allow access to domain accounts via API.
Webmail
Webmail default settings for new email accounts
This section allows to select the default settings that all accounts belonging to a domain must have.
You can choose to set:
- Language
- Time zone
- Date format
- Time format
Centralized management of email signatures
This section allows you to create a corporate signature that will be automatically applied to all accounts within your domain in a fast and secure way.
You can edit your corporate signature through plain text, HTML text, or even use variables to dinamically arrange a signature template that will apply to all other users.
To add a domain signature, log in to your Control Panel:
- Domain > name of the domain with a Professional or Enterprise plan > Settings > Webmail > Centralized management of email signatures
Insert your corporate signature with plain text, corporate logo, or directly paste the HTML code from a previously created signature. You will be able to insert variables that will allow be automatically filled in with your users data as found in the Address book and in each single user’s address book.
The variables that you can use in the domain signature are shown below:
|
Variable
|
Description
|
|---|---|
|
{{f_name}}
|
Name
|
|
{{l_name}}
|
Surname
|
|
{{company}}
|
Company Name
|
|
{{email}}
|
Email Address
|
|
{{role}}
|
Role
|
|
{{phone}}
|
Company Phone Number
|
|
{{mobile}}
|
Mobile Phone
|
|
{{email_secondary}}
|
Secondary Email
|
|
{{country}}
|
Country
|
|
{{state}}
|
Region
|
|
{{city}}
|
City
|
|
{{zip}}
|
ZIP Code
|
|
{{address}}
|
Address
|
|
{{fax}}
|
Fax
|
|
{{organizational_unit}}
|
Organizational Unit
|